Shipping & Refunds
Flat Rate $20
Free shipping for orders over $200 CDN (not including discounts & taxes)
Delivery is estimated to be 4 to 7 days once your order is processed
We offer $10 once a week delivery within Calgary for all orders over $100. This option will be available when you checkout.
We offer Local Pickup for Calgary customers at our Varsity NW location - you will be notified when your order is ready to be picked up.
*Orders are processed next business day. If you need to cancel or make changes to your order please email us at hello @ babyandmematernity.com
ONLINE ORDER RETURNS for Regular Priced Merchandise
Purchases made online may be returned within 14 days of delivery for a full refund, except for the items identified below which are FINAL SALE. To qualify for a refund the item must be unused, unwashed, undamaged and in its original packaging, with the original tags still attached. The item MUST be free from odours, stains and pet hair. All returns are subject to approval prior to returning and we reserves the right to limit or refuse a return if not in the condition described above.
ALL consignment items, sale & clearance items, nursing bras, underwear, nursing pads, swimwear, personal care items, skincare, breast pumps & nursing pillows are FINAL SALE.
Please first email us at firstname.lastname@example.org to receive approval for a return or an exchange and then proceed to return the item BY MAIL, at your expense to 207, 4625 Varsity Dr NW Calgary AB T3A0Z9 within 14 days of receiving your item. Once we receive the item we will process the return the same way the payment was received.
Shipping charges are not refundable and you will be responsible for paying shipping for the item to be returned to our store. You will not be refunded the original cost of shipping if applicable.
This Return Policy does not apply to items purchased in our store. New Items may be returned for exchange or store credit only within 7 days of purchase.